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Q: How do you ensure quality?

We make samples before mass production and test after approval, perform 100% in-process inspection, and run random checks before packing. All inspection records are traceable.

Q: Can I get samples before placing the order and how long for a sample?

Yes, samples are free (courier fee covered by client). Delivery time 1–3 days for standard, 7–15 days for customized samples depending on artwork.

Q: What are your payment terms?

30% in advance, balance before shipment when the amount exceeds USD 1,000; 100% in advance when the amount is USD 1,000 or less.

Q: How do you deliver the finished products?

We ship by sea or air with FCL/LCL, and via couriers like TNT, DHL, FedEx, and UPS.

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Frequently Asked Questions

Q1Who is Xinfly Packaging — a manufacturer or a trading company?

Xinfly Packaging is a professional cosmetic packaging manufacturer with more than 15 years of experience.

Q2How do you ensure quality?

We make samples before mass production and test after the sample is approved, perform 100% in-process inspection, and run random checks before packing. All inspection records are traceable.

Q3Can I get samples before placing the order and how long for a sample?

Yes, samples are always free (please cover the courier fee). Delivery time is 1–3 days for standard samples. For customized samples, lead time is 7–15 days depending on artwork.

Q4What is the lead time?

Typically 25–40 days after receiving advance payment and confirming pre-production samples, depending on order quantity.

Q5What are your payment terms?

30% in advance, balance before shipment when the amount > USD 1,000. 100% in advance when the amount ≤ USD 1,000.

Q6How do you deliver the finished products?

We can ship by sea or air with FCL/LCL, and by couriers such as TNT, DHL, FedEx, and UPS.

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Logistics Services

We maintain long-term partnerships with trusted global carriers including DHL, UPS, SF Express, and Debon.

Our logistics team — all with over 5 years of experience — ensures fast, safe, and reliable worldwide delivery for every shipment.

Professional Service

Our experienced sales and technical support team provides one-on-one guidance throughout your project.

From packaging customization to after-sales service, we guarantee clear communication and efficient solutions for your brand.

Online Support 24/7

Manufacturing Team: Skilled technicians with 3–5 years of experience ensure stable production quality.

Sales & Marketing Team: Fluent English-speaking professionals with 5+ years of international trade expertise, always ready to assist you around the clock.

Quality Assurance

Every product follows EIA and STD standards and undergoes five stages of automated testing to ensure 100% consistency.

Our factory is ISO 9001:2015 certified, compliant with RoHS, REACH, and UL standards, and regularly inspected by SGS and Intertek for quality and safety.